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69469 Weinheim Erfurter Straße 1, Germany
Main:+49 176 24495080
General: info@hermelumenetworks.com
Sales: sales@hermelumenetworks.com
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Visit us at our Istanbul headquarters for in-person consultations
Quick answers to common questions about our services and processes
Installation time varies depending on project scope, but most corporate installations are completed within 2-4 weeks from project start. We provide detailed timelines during the planning phase.
Yes, we offer 24/7 monitoring and support services for all our maintenance contracts. Emergency response times are typically under 2 hours for critical issues.
We serve healthcare, education, corporate offices, manufacturing, hospitality, and government sectors. Our solutions are customized for each industry's specific requirements.
Absolutely! We specialize in upgrading legacy systems to modern fiber infrastructure with minimal disruption to your operations. We conduct thorough assessments before proposing upgrade paths.
We provide comprehensive warranties on all installations: 5 years on fiber cables, 3 years on active equipment, and 1 year on labor. Extended warranty options are also available.
We implement multiple security layers including encryption, access controls, monitoring systems, and regular security audits. All solutions comply with industry standards and regulations.